Terms and Conditions

• SakkuSamba reserve the right to remove any offer or discount without prior notice.
• SakkuSamba reserve the right to change our menu prices at any given time.
• It is the customers responsibility to inform staff of any and all allergies prior to dining
• We do not accept Scottish bank notes in any of our England based restaurants
• Accepted payment – Cash/card or gift voucher purchased on our official website, SakkuSamba does not accept any promo codes, coupon codes or any promotional discounts by any external sources.
• The Manager’s decision is final. We can refuse service.
• Dress code – Smart Casual. We have the right to refuse service if dress code is not adhered to.
• To help us go cashless: a charge of 12.5% service charge is added to the bill, this is optional and at the customers discretion. Please make the server aware if wanting it removed.
• Due to Health and safety regulations: It is our policy for food not to be taken away from the restaurant.
• Wastage policy: if there is an excessive amount of food wastage, we reserve the right to place a supplementary charge onto your final bill.
• All promotions, discounts and offers are from the food portion of the bill only, unless otherwise stated.
• SakkuSamba does not accept liability for any articles damaged or lost from our restaurant.
• Booking times have a grace period of 10 mins, if running late please call the restaurant. We reserve the right to cancel your booking or shorten your seating time if you are late.
• SakkuSamba reserve the right to cancel bookings over 8 when no card details are given to secure the booking.
• All reservations need to be secured with card details: A secure link is sent via text message, this information needs to be given within 24 hours after booking or your reservation will be cancelled.
• Card details: No deposit is taken when booking, a fee of £20 per person is taken when a No Show occurs, changing or cancelling your booking 72 hours before will not be charged.
• Changing reservations: If you fail to let us know about a reservation guest count decrease less than 72 hours in advance, we may charge for the missing person’s deposit. Increasing a booking’s guest count may not be possible due to availability.
• The company reserve the right to amend these terms and conditions without prior notice.
• Table time allocation is 1:45 Minutes. We would appreciate your cooperation and consideration for other guests waiting to be seated.
• A la Carte Menu: If selected to order from, the entire table must participate and order from the a la carte menu as well.
• Only the unlimited Tapas menu will be available on special occasions and holidays, ie New Years eve
• Promoter: Sakku Ltd.
• Child Policy: Friday and Saturday from 6PM children under 8 years old are not permitted (last booking with children 4pm). Children may be excluded from dining during special events.
• No children under the age of 18 for bottomless brunch
• Private room / VIP booking – Room fee needs to be paid within 48 hours of booking request onsite or by invoice. If booking is cancelled within 72 hours of booking time, a charge of 25% of the room fee will be applied.
• Any items left in the cloak room are left at owners own risk, the restaurant takes no responsibility for items lost or stolen
• Behaviour policy – We have zero tolerance of aggression or violence towards staff or other customers. Our staff have the right to work without fear or abuse.

Vouchers

• All vouchers are to be redeemed in UK Restaurants only.
• We provide electronic gift vouchers, sent via email.
• All vouchers are valid for 24 months from the date of sale. Vouchers not used within this time will be forfeited with no entitlement to refund or exchange.
• Voucher expiry date cannot be extended.
• Sakku Samba does not accept any prom codes, coupon codes or any promotional discounts by any external sources.
• Purchase of voucher is not a guarantee of reservation: Reservations are subject to availability and at our discretion, please book on our website, a form for large bookings of 9+ will need to be filled out and we will check availability.
• Vouchers can be used as full or part payment on goods and services at Sakkusamba Restaurants in the UK.
• Purchases made with vouchers cannot be refunded in Cash.
• Vouchers are not refundable in cash or replaceable if lost, stolen or destroyed.
• The company reserve the right to amend these terms and conditions without prior notice.
• Our gift vouchers can only be purchased on our Official website.
• Please inform staff on arrival if you are going to use a voucher.
• For any enquires regarding our Vouchers, please email: info@sakkusamba.co.uk
• Vouchers can only be redeemed for brand named and purchased for
• Vouchers are none refundable

Offers/Discounts

• • Available Monday – Thursday, unless stated differently.
  • Excluding bank holidays, public holidays (i.e., Christmas), Special events (i.e.: Mother’s Day, Father’s Day, Valentine’s Day etc)
  • Offers/Discounts can only be used for up to 4 guests.
  • Offers/Discounts only deducted from the food portion of the bill.
  • Offers/Discounts cannot be used to purchase gift vouchers.
  • Offers/Discounts cannot be used in conjunction with any other offers.
  • Offers/Discounts have zero cash value and cannot be exchanged.
  • Offers/Discounts are only valid between the dates, days and times stated on offer or discount.
  • All Offers/Discounts only available on full price menus.
  • Any offer within Caiprinha bar is only available within the Caiprinha bar.
  • On February 14th only our Valentines menu will be available
  • Thankyou card – Cannot be used in conjunction with any other offer.
  • Please inform staff on arrival if you are going to use an offer or discount on your bill.
  • We reserve the right to change, amend or remove offers without prior notice.
  • For any enquires regarding these Terms and Conditions please email: info@sakkusamba.co.uk
  • For hospitality discount please provide evidence; i.e. Work ID, Payslip to receive discount.

• Discount from the unlimited menu only
• Available Sunday to Thursday only
• Sundays available all day
• We reserve the right to change, amend or remove offers without prior notice
• Available from Monday 8^th April 2024
• Pre-booking is needed to receive offer
• Current end date Thursday 30^th May

Industry cards

• We reserve the right to change or remove any offers/discount available using the Industry card without prior notice
• Industry card is required to receive offers/discounts, this needs to be presented on arrival and at payment
• Offers/Discounts can not be used in conjunction with any other offers
• Only one offer/discount can be used per booking
• Excluding special occasions or events: ie Valentines day
• Offers/discounts have zero cash value
• Offers/discounts are only available on times/days stated, these can not be given any other day/time